![]() We changed the IP of the videohub bringing it back to the 192.168.10.x network default and relaunched the setup for the umpteenth time. Finally we made one last attempt which proved to be decisive. ![]() We coudn't take remote control either via telnet or via IP with Blackmagic Videohub Control software. The problem has been partially solved and the causes identified.įor your information, we send you the details of the troubleshooting performed.Īt first we tried unsuccessfully to reach the videohub from multiple PCs with windows 10 enterprise, even connecting the videohub directly to the PC to avoid possible problems due to the network switch. Has anybody haved a similar issue? Do you have any suggestion? Or can we force a new software/firmware installation, even if the latest version is (formaly) already installed? Is it possibile to force a harware factoy reset ? If so, how? Right now we only can switch video input and output from its frontal panel, but without software we cannot change signal labels, we cannot see the signal routing, nor control the device remotely, so it is a very unhandy and uncompleted workflow for us. We are not able to upgrade nor downgrade the software, so we are stuck at this point. No firewall is active neither our PC, nor on our LAN. It looks like the switch has its IP ports closed (except for ping requests). 7.0.1 and 6.4.4, but this is not possibile, because the updater shows up the error "incompatible software version" and stops the installation, since the latest version is already installed.Įven the VideoHub Setup software cannot find the switch on the network, only on USB. We then tried to downgrade the software to v. It responds to ping requests, but it doesn't respond to VideoHub Control Software request (it keeps searching for the switch forever). Since then, we cannot control anymore the switch on the network. We updated the Switch software to version 7.0.3 with no errors. We properly set the switch IP address, mask and gateway. Supports Blackmagic Smart Control and Blackmagic Master Control hardware panels, incl.We recently bought a Smart Videohub CleanSwitch 12x12 and installed its VideoHub Control software.External control panel: includes Blackmagic Videohub software control panel for Mac and Windows.Built-in control panel: 12 buttons for local control of the video hub with 6 buttons and scroll wheel for menu control.SDI Metadata Support: Identification of video data according to SMPTE 352M.SDI Auto Switching: Automatically selects between SD-SDI, HD-SDI and 6G-SDI on each input.SDI colour accuracy: 10 bit 4:2:2 and 4:4:4.SDI audio sampling: Television standard sampling rate of 48 kHz and 24 bit.SDI compliance: SMPTE 259M, SMPTE 292M, SMPTE 296M, SMPTE 424M, SMPTE 425M Level A and B, ITU-R BT.656 and ITU-R BT.601.4K Video Standards: 4K DCI 23.98p, 4K DCI 24p, 4K DCI 25p.2K Video Standards: 2K DCI 23.98p, 2K DCI 24p, 2K DCI 25p, 2K DCI 23.98PsF, 2K DCI 24PsF, 2K DCI 25PsF.RS-422 router control: 1 x input for router switching control.Ethernet: Router configuration via front panel LCD or RJ45 Ethernet.Simultaneous routing of 4K, HD and SD video.Automatic detection of SD, HD or 6G SDI.Reference input: Tri-Sync or Black Burst.Re-sync of video inputs on all 12 inputs for clean switching.SDI video outputs: 12 x 10-bit SD-SDI, HD-SDI and 6G-SDI.SDI video inputs: 12 x 10-bit SD-SDI, HD-SDI and 6G-SDI.Power supply: 100 - 240 V AC input (IEC power cable not included).Operating systems: Mac 10.15 Catalina, Mac 11.1 Big Sur or higher, Windows 10 64-bit.Includes button and knob routing on the front panel.Supports multiple formats on the same router at the same time and switches between multiple formats that match the reference frame rate when switching between the same video standard.Supports 12 inputs and 12 outputs in virtually all SD, HD and Ultra HD video formats.Can be used as a 12-way re-synchroniser for automatic re-timing of SDI feeds.With built-in re-synchronisers on all inputs allows clean switching between all video sources of the same video standard. ![]()
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